Being Supportive In The Face Of Bad Customer Service

I have noticed as of late that I have a bad habit of rolling my eyes and walking away without comment when I receive bad customer service. I have come to the realization this is impolite, and I hereby resolve to take positive steps to correct that behavior. Just because my needs have not been met does not give me license to be rude. 

Service people work hard, and they deserve respect regardless of circumstances. I pledge to heretofore handle these awkward situations in a more supportive manner by being the bigger person and always having something positive to say.

For example: “Oh, how interesting it is that your coffee shop does not serve coffee a certain hours of the day, as in the hour before closing time! What an innovative and forward-thinking idea! I’m surprised that more coffee shops have not caught on to this trend. It seems as though it would afford them an opportunity to attract clients that want to go out of their way to not get a coffee. I can see how that might have a direct impact on sales, don’t you? Yes, how fascinating! Indeed!”